Camden Door Controls, a premier provider of door activation and locking devices, is pleased to announce its new Website Order Tracking System. The new tracking system enables Camden customers to simply enter their purchase order number on the Camden website, www.camdencontrols.com, and instantly view a detailed ‘cradle to grave’ summary of their order status, including the progress of their order through Camden’s internal order processes and on the shipper (courier) tracking web site.
Camden made the system as easy to use as possible. Visitors to the site do not have to login/register to access the basic features of the new tracking system. Order status reporting is color coded, with simple text and the scheduled delivery date information is clearly shown.
"Camden's new Website Order Tracking System is an important initiative that I believe is really important to customers, and its way beyond anything our competitors are doing." says David Price, Marketing Manager, Camden Door Controls. "This system provides 24-hour, 7 days a week, customer service and our customers don’t need to phone or email to find out exactly when their order will be delivered. This is another example of how Camden is providing the very best customer service in the industry."
