The international security technology manufacturer launched the Paxton Installer app in 2020, and it has been well received by Paxton’s installers globally. The app was recently named the winner of the GOVIES Awards 2024, in the category of Mobile Apps.
Gareth O’Hara, Paxton’s Chief Sales Officer, said: “We are extremely pleased to have this recognition for the Paxton Installer app. It was developed to make the working lives of our installers easier, and we are consistently updating it and adding extremely handy new features. It is an efficient must-have pocket tool for any Paxton installer.”
The simple-to-use app gives digital access from a smart device to Paxton’s bank of product specifications, technical documents, video installer instructions, as well as the helpful knowledge base. Installers can also connect to Paxton’s Support team of experts via the app, and link to their local distributor.
Another installer benefit is the ability to favorite link documents for quick access and share information with co-workers or end-users via email, text, Airdrop, or WhatsApp. All documents and videos are also available offline as they are downloadable within the app. This makes it possible to access information when there is no internet connection.
The Paxton Installer app is an all-in-one pocket tool that installers can also access Paxton Rewards, Paxton’s new customer loyalty program. Paxton Rewards allows installers to collect points by scanning Paxton products, attending their free product training, and collaborating on case studies with Paxton. The more points installers earn, the higher partner tier they achieve. This unlocks exclusive benefits, such as listing on the Paxton website and partner badges to show their Paxton expertise.
O’Hara added: “We decided to launch the Paxton Rewards Program and incorporate it into the app so installers can track their progress simply. The Rewards points they collect can be used to redeem Paxton products, branded items, or Amazon vouchers.
“Installer can also now use the new Commissioning tool, which helps save their time on site by installing and naming Paxton products at the same time. A file can be generated from the Paxton Installer app and imported into the Net2 software, enabling easy and quick commissioning of a site.”
The Paxton Installer app is free, and security professionals can download the app and register for Paxton Rewards from the App Store or Google Play.