Our Mission
We at Top Notch continually strive to be the foremost distributor in the architectural door hardware industry by exceeding our customers’ expectations with integrity, knowledge, and the drive to provide the best service.
Experience the Difference
Since 1975, Top Notch has been a leading provider of architectural door hardware products to dealers throughout the United States. Top Notch offers over 50 market-leading brands of residential, commercial, and electronic access control systems. We are easy to do business with and provide the highest-valued customer experience and service in the industry.
We Know Service
Top Notch’s customers are also our friends, driving customer loyalty built on trusted relationships. We have product knowledge experts in the industry who can recommend the right product for the right application. We offer the best-in-class customer service along with 99% error free, same-day shipments.
Our Warehouse is Your Warehouse
Top Notch stocks more than 150,000 products, parts, and accessories. Our computerized Warehouse Management System ensures product inventory accuracy and speed of delivery. We offer same-day shipping from four strategically located U.S. distribution centers in Pennsylvania, Missouri, Texas, and Nevada.
Customer Service Support
Top Notch offers an inside sales team that averages 16+ years of experience that is available 13 hours a day offering technical expertise and purchase order placement Monday through Friday. We have a dedicated customer service department that is available for order status, purchase order ship dates, and hassle-free product returns. Our full-service keying department offers custom keying (keyed alike, master-keying, and construction keying).
Technology
Top Notch also benefits from having an Information Technology department that offers Electronic Data transfer (EDI), electronic billing, and sales reporting capability. Our website (www.topnotchinc.com) offers a complete listing of manufacturers and product resource information. Along with the website, our 24 hour TND Anytime e-store allows you to shop online 24 hours a day. You have the ability to check order status, on-hand inventory quantities, review shipping information, and review current account status.
Promotions and Programs
Top Notch is also the industry leader in promotional buying opportunities offered throughout the year. Whether it is a trip to a scenic destination, or a coffee mug for the office, we are always offering rewards back to our valued customers. Our marketing support also includes product displays and samples which enables you to show your customers the outstanding products available.
Top Notch also provides hard-copy reference catalogs for residential, commercial, and electronic access control products. We also stock our manufacturers’ catalogs and price books in all locations.
One Source. One Order. One Shipment.
Please call us at (800)233-4210 or email us at [email protected] to experience the difference. Top Notch…We Know Service.
